Everyday Rare

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Everyday Rare · Here to help

Help & Support

A question, an idea, or a creation that needs a closer look? We’re here to help.

Email support

My artwork is taking a while

Creation can take several minutes. Once your upload has been accepted, processing continues on our service while you use other apps. Return to Gallery to check its progress.

Downloads can continue while you use other apps, subject to iOS and network conditions. If a download is interrupted, use the retry action shown in the app. Retrying a download does not create another artwork or spend another credit. Force-quitting the app can interrupt background transfers.

How do daily credits work?

You receive one free credit on your first visit each service day. One credit creates one artwork, including creations made from multiple photos. Unused daily credits do not accumulate. Tap your balance in the app to see the next reset time.

If creation fails, its credit is returned to the original day’s allowance. A refund for an earlier day does not add credits to a later day. Authorized testers may have a different allowance.

Where can I find and keep my artwork?

Open Gallery. Our service keeps creation photos for seven days after the task ends. Open the app during that time to retrieve your results. Fully downloaded artwork remains in the app for offline viewing.

Use Save to Photos for important work. Deleting the app removes its local files. This version does not offer account sign-in or cross-device Gallery recovery.

How do I delete a creation?

Select works in Gallery and delete them, or use Gallery storage in Settings. Deletion removes the app’s records and files; the service deletion request is sent when the app can reconnect. Copies saved to Photos or shared elsewhere are managed separately.

For other data requests, see our Privacy Policy or contact us. Photo cleanup does not erase all installation, credit or support records.

What should I include when asking for help?

Tell us what happened, roughly when it happened, and the app version shown in Settings. You can include your user ID or the diagnostic summary from Settings → Feedback & Support.

Do not send passwords or access tokens. Only attach photos if you choose to share them with support. Privacy questions can be sent to vividgenai@gmail.com.

Who can use the app?

Everyday Rare is for users aged 13 and older, subject to any higher local minimum age. Users under 18 or below the local age of majority need a parent or legal guardian’s permission. Read our Terms of Use for details.